Frequently Asked Questions

What payment methods are available on this site?

We have Paypal, Credit Card through Paypal (no Paypal account required) and can also do direct deposit.

Please note that direct deposit into our account may not happen immediately and freight despatch will be delayed until payment is received.

Are these products available in stores too?

The items offered on this website are not readily available in stores, they are generally run-out items, superceded items or factory seconds made available at a discounted rate.

Please remember to read the product descriptions to ensure that you note any references to the product conditions (on factory seconds) and warranties offered.

How long does it take to ship goods?

While goods will generally be despatched in the next business day after the payment is received, there may be a delay if any additional information is requested.  Please read any additional correspondence sent to you during this time for updates and confirmations of the order process.

Please allow for transit times from Sydney, Australia unless notified otherwise.

Didn’t find the question in our FAQ list? Simply ask it below…

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